Refund Policy

We want you to feel confident shopping with Joczy.

Returns

  • You may request a return within 7 days of receiving your order.

  • Items must be unused, undamaged, and in original packaging.

Non-Returnable Items

  • Used products

  • Customized/personalized items

  • Items damaged due to misuse

Refund Process

  • Once we receive and inspect the returned item, we will notify you.

  • Approved refunds will be processed within 5–7 business days to your original payment method.

For return requests, contact:
📧 Joczy.com@gmail.com